Terms and Conditions
Introduction
Welcome to Seductive Secrets. By accessing or using our website, SeductiveSecrets.co.uk, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must refrain from using our site.
These Terms and Conditions apply to all users, visitors, and customers of the website. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website after any changes to these terms will constitute your acceptance of the new terms.
1. General Information
Seductive Secrets is an online retailer offering a wide selection of lingerie and related products. Our website is operated by Seductive Secrets, located at SeductiveSecrets.co.uk. For any inquiries, please contact us via email at support@seductivesecrets.co.uk.
2. Use of the Website
By accessing this website, you warrant that:
- You are at least 18 years old or the legal age of majority in your jurisdiction.
- You will use the website only for lawful purposes.
- You will not interfere with the functionality of the website or engage in any activity that could harm the website or other users.
We may suspend or terminate your access to our website at our discretion, without notice, for violations of these Terms and Conditions.
3. Products and Availability
We make every effort to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee the availability of all products listed on our website. Prices, descriptions, and images of products are subject to change without notice.
We reserve the right to limit the quantity of products ordered or reject an order based on product availability or at our discretion.
4. Orders and Payment
When you place an order on our website, you are offering to purchase a product under these Terms and Conditions. All orders are subject to our acceptance, and we reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product availability
- Errors in product information or pricing
- Suspicion of fraudulent activity
Payment for all orders must be made in full at the time of purchase. We accept various payment methods as outlined on our checkout page.
5. Shipping and Delivery
We aim to process and ship orders promptly, but delivery times may vary depending on your location. We are not responsible for delays caused by third-party shipping providers, customs processing, or other factors outside our control.
Shipping charges will be calculated during the checkout process based on your delivery address and the selected shipping method.
6. Returns and Refunds
We want you to be satisfied with your purchase. If for any reason you are not completely happy, please contact us at support@seductivesecrets.co.uk. We accept returns and exchanges on most items within 14 days of receipt, provided the items are in unused and resalable condition.
Please note that for health and hygiene reasons, we are unable to accept returns or exchanges on certain products such as intimate apparel, lingerie, and swimwear unless faulty.
For further details on how to return an item, please refer to our Returns Policy page.
7. Intellectual Property
All content on the website, including text, images, graphics, logos, and videos, is the property of Seductive Secrets or our content suppliers and is protected by copyright laws. You may not copy, reproduce, or distribute any content from the website without our prior written consent.
8. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data when you visit our website or make a purchase.
9. Liability
To the fullest extent permitted by law, Seductive Secrets shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.
Our total liability for any claim arising out of these Terms and Conditions or your use of the website will be limited to the amount you paid for the specific product or service giving rise to the claim.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@seductivesecrets.co.uk. We will do our best to respond to your inquiry as quickly as possible.